If you have a hard drive or other storage media that has failed on you, it's important to take the following steps;

  • Stop using it. Continued use, troubleshooting or repeated attempts at running recovery software on it will make it more likely it will fail to a point where no data can be recovered. 
  • Take it to a professional. Running data recovery software on a dying drive is an incredibly risky thing to do. If the drive is mechanically failing (clicking, buzzing) then it needs to be sent to a Clean Room.

We work with one of the best clean room facilities in the country. If we determine your drive needs to be sent to them, we will ship the drive to them at no cost to you. They will take a look at the drive to determine what can be recovered and then call you back with a recovery quote. 

Give us a call or come by to get started.